A CAPSYS Server Group is a collection of one or more CAPSYS Servers running together with the same settings.
A Server Group has two purposes. First, a Server Group allows you to define a single set of policies that determine how CAPSYS acquires cases and employs the CAPSYS Server to process them. Second, a server group is a scalable feature that allows you to enable multiple CAPSYS Servers to work together in order to increase system processing power, enhance fault tolerance and balance processing loads.
Server group policies define the following guidelines:
NOTE: Batch Profiles must be assigned to a Server Group in order for any processing to occur.
As mentioned above, if more than one CAPSYS Server is assigned to the same server group, each will use the same available input sources and look in the same process queues for cases to process. The first server to lock a case to itself will keep it until the case is placed into a process queue or passed to a CAPSYS Server Extension (QSX) module for formatting and release from the system.
You can create multiple server groups to further segregate processing resources.